We conducted extensive market research and competitive analysis and found that input tax credit issues were not being addressed by the major players in India’s $90 billion GST market.

To solve this problem, we worked closely with the client’s technical teams to design and validate the first version of the product based on their current technical capabilities.

We noted that there were five stakeholders in the entire tax collection transaction - expense managers, vendors, finance team, airlines, and consultants. The real challenge was to find a way for all of these users to come together to receive their input tax credit.
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We quickly created lo-fi versions of the product using SOPs and presented them to all types of users in just a few days to get their points of view. Within the first four days, we were able to present a clickable prototype that covered the most important processes and was accepted by all stakeholders.

We began working on a full-fledged product prototype for the company's developers to start with. Product Journeys led to a much more streamlined version of the dashboard.
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From Sketch to scale in just 3 weeks flat.

‍We spent some time considering iterations brought in by market forces, but we enabled the entire team to make the product work and track all operational aspects such as engineering, sales, consulting, and so on...